Citizen's Charter

The Citizen's Charter was a British political initiative launched by the then prime minister, John Major, on 22 July 1991, less than a year into his premiership.^[1]

^ John Mullen (2006). "John Major's Citizens Charter - fifteen years later". In Raphaële Espiet-Kilty; Timothy Whitton (eds.). Citoyens ou Consommateurs. Presses Universitaire Blaise Pascal.

[auto-1] John Mullen (2006). "John Major's Citizens Charter - fifteen years later". In Raphaële Espiet-Kilty; Timothy Whitton (eds.). Citoyens ou Consommateurs. Presses Universitaire Blaise Pascal.

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